For Ages 21+

baji liv Responsible Gaming — Stay Safe

Gaming for entertainment should be enjoyable — not a burden. baji liv wants every player to play within their limits, consciously and with enjoyment. On this page you will find out how to keep your gaming in check and where to get help if needed.

For ages 21 and above

What is Responsible Gaming and Why It Matters

Online betting and casino games are primarily a form of entertainment. But when gaming becomes a burden rather than a pleasure, it is a sign that something has gone wrong. baji liv believes that responsible gaming means more than just strategies to win — it means having full control over your time, money, and mind.

baji liv operates on the basis that every member is an adult and of sound mind. We want to make sure no one falls into the trap of excessive gaming. Our Terms and Conditions clearly state that this platform is strictly prohibited for anyone under the age of 21.

Responsible gaming means: setting a budget in advance, not chasing losses, and knowing when to stop. This is not a sign of weakness — it is the mark of a smart and mature player.

baji liv's Commitment

Age 21+ is verified during account registration

Deposit limits and self-exclusion features are active

24/7 support is available in Bengali and English

Information on problem gambling is kept publicly available

Member privacy is always protected

Tools to Keep Your Gaming in Control

baji liv has several user-controlled features that you can activate at any time. Contact us via 24/7 live chat or email for assistance.

Set Deposit Limits

Set a daily, weekly, or monthly cap on deposits. Once a limit is set, it takes effect without delay — reducing it is immediate, while increasing it takes effect after a set waiting period.

Session Time Limits

A maximum time can be set for each session. Once the limit is reached, the platform automatically sends a warning and ends the session if needed.

Self-Exclusion

Keep the account closed for a set period — from 30 days up to permanently. During this time, no promotional messages will be sent either.

Set Bet Limits

Set the maximum amount you can place on each bet. Having this limit in place reduces the tendency to place impulsively larger bets after a big loss.

Reality Check Reminders

Pop-up messages will appear at regular intervals showing a summary of your session duration and spending — so you can stay aware.

Temporary Account Suspension

You can suspend your account for a period of time without closing it entirely. This is useful during a holiday or for personal reasons.

To activate these features, you can get help in Bengali via baji liv's 24/7 live chat or contact us by email.

Warning Signs of Problem Gambling

Sometimes a person may not realise that gaming is having a negative impact on their life. Read the signs below carefully — if more than one applies to you, it is time to seek help.

Chasing Losses

Repeatedly placing more bets to recover lost money is the most common sign of problem gambling.

Gambling with Essential Money

If you are betting with money meant for essential expenses like food, rent, or medical care, it is a sign that you have crossed a line.

Hiding from Family or Friends

If you feel the urge to hide how long or how much you are playing, that is an important warning sign.

Restlessness or Irritability When Not Playing

Feeling moody, restless, or having trouble sleeping when unable to play are signs of psychological dependence.

Spending More Time Than Planned

Playing for five hours when you intended to play for one — this kind of loss of time control is the first step toward a problem.

Problems in Relationships or Work

If gaming is damaging your relationships with family, friends, or colleagues at work, that is a sign to stop before it gets worse.

Where to Get Help

Acknowledging the problem is the most courageous step. You are not alone — baji liv and the people close to you are here.

baji liv Support Team

Our 24/7 live chat support is available in Bengali and English. If you feel you are losing control of your gaming, say so directly in the live chat — we will help you activate a deposit limit or self-exclusion.

Family and Loved Ones

Talk to a trusted family member or friend. Sharing your problem lightens the load and makes it easier to take the right steps.

Professional Counselling

Seek help from a mental health specialist or counsellor. Many hospitals and health centres offer treatment for behavioural addiction, and this service is completely confidential.

Get Help by Email

If you are not comfortable using live chat, you can reach us by email. Our support team tries to respond within 24 hours. Our support email is: [email protected]

When writing, please include your username and the type of help you need. All responsible gaming requests are handled with the highest priority.

Protecting Minors

baji liv is only for people aged 21 and above. This is not just a rule — it is our firm commitment. Age is verified during every account registration.

If you think a younger member of your household could access your account from your device, it is important to take some precautions. Our Privacy Policy explains how we keep personal information secure.

Use a password lock on your device. Delete saved passwords from your browser. Be aware of what your children are doing online and talk to them openly about it.

21+

This platform is only for Bangladeshi citizens aged 21 and above. If an account belonging to a minor is found, immediate action is taken.

Some Tips for Healthy Gaming

Building a few good habits when enjoying betting or casino games makes it easier to avoid problems.

Set a budget first — decide how much money you will put into gaming before you start, and do not go beyond it.

Treat losses as the cost of entertainment — thinking of it like the price of a cinema ticket keeps the stress down.

Set a time limit — decide how long you will play each day and stick to it. Take a break after each session.

Do not bet out of emotion — raising your bets out of anger or frustration after a loss causes the most harm.

Do not play with borrowed money — never place bets with money borrowed from others.

Keep other entertainment options — sports, spending time with family and friends serve as good alternatives to gaming.

Winning is never guaranteed — every game depends on chance. No strategy can guarantee a win every time.

Do not play under the influence — alcohol or any substance reduces your ability to make sound decisions.

Frequently Asked Questions about Responsible Gaming

For more detailed questions and answers, visit our FAQ page.

A date of birth must be provided during account registration, and identity card or national ID details may be requested at any stage. If a person is found to be under 21, the account is closed immediately and any deposited funds are returned.

After a temporary self-exclusion period ends, the account can be reactivated, but this requires contacting the support team and takes effect after a set waiting period. For permanent self-exclusion, the account cannot be reactivated.

Yes, a deposit limit can be increased, but it does not take effect immediately. The change applies after a set waiting period. Reducing a limit, on the other hand, takes effect immediately. This difference is intentional, so that no one can raise their limit impulsively in an emotional moment.

Start by speaking with them with empathy, without blame or anger. Do not let them feel alone. If needed, seek help from a professional counsellor. Contacting the baji liv support team will allow the necessary steps to be taken on the relevant account.

Problem gambling is a behavioural issue that can in many cases be overcome with the help of a mental health professional. Mental health departments exist in various hospitals and health centres across the country. Seeking help is not a sign of weakness — it takes courage.

Yes. Our team monitors unusual playing patterns and contacts members when necessary. This information is kept strictly confidential and is used only for protective purposes.